PRIVACY POLICY

This statement was last updated on 27 September 2026.

Nakoa Creative Ltd. (“Nakoa Creative”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, contact us or enquire about our services.

Who we are

Nakoa Creative Ltd. is a creative studio based in Nicosia, Cyprus.

For the purposes of applicable data protection law, Nakoa Creative Ltd. is the data controller responsible for the personal information described in this Privacy Policy.

Contact: hello@nakoacreative.com
Location: Nicosia, Cyprus

Information we collect

Depending on how you interact with us, we may collect information such as:

your name
email address
phone number, if provided
company or brand name
information you provide through our contact or enquiry forms
information you provide when communicating with us
project details, requirements and other information you choose to share
technical information relating to your use of our website, such as device, browser and usage information
cookie and analytics information, where applicable and permitted

We only ask for information that is reasonably necessary for the relevant purpose.

How we collect your information

We may collect personal information when you:

submit an enquiry through our website
contact us by email or through another communication channel
enquire about or use our services
interact with our website
accept cookies or similar technologies where consent is required

Some technical information may also be collected automatically when you use our website.

How we use your information

We may use your personal information to:

respond to enquiries and communicate with you
provide information about our services
prepare proposals and discuss potential projects
provide and manage services you have requested
manage our relationship with clients
operate, maintain and improve our website
understand how visitors use our website
maintain the security and functionality of our website
comply with legal, accounting and regulatory obligations

We will not use your personal information for purposes that are incompatible with those for which it was collected.

Our legal basis for processing

Under the General Data Protection Regulation (GDPR), we process personal information only where we have a lawful basis to do so.

Depending on the circumstances, this may include:

Contract: where processing is necessary to provide our services, take steps at your request before entering into a contract, or fulfil our contractual obligations.

Legitimate interests: where processing is reasonably necessary for the operation and improvement of our business and those interests do not override your rights and freedoms.

Consent: where you have given us permission to process your information for a particular purpose, including certain cookies or marketing communications where applicable.

Legal obligation: where we need to process or retain information to comply with applicable law.

Cookies and analytics

Our website uses cookies and similar technologies to operate correctly, remember visitor preferences and understand how the website is used.

We use a cookie consent banner provided through Wix to manage your preferences. Essential cookies may be used where necessary for the website to function. Where consent is required, functional, analytics, marketing or other non-essential cookies will only be used after you have provided your consent.

Wix may also provide website analytics that help us understand information such as website traffic and how visitors interact with our website.

You can review or change your cookie preferences at any time using the cookie settings available on our website.

Forms and enquiries

We use Wix Forms to manage enquiries submitted through our website.

When you complete a form, we may collect information such as your name, email address, company or brand name, project details and any other information you choose to provide.

We use this information to respond to your enquiry, discuss potential projects and services, and communicate with you about your request.

Please avoid submitting sensitive personal information through our enquiry forms unless it is necessary.

Chat and WhatsApp

Our website uses Chaty to provide convenient contact options, including communication through WhatsApp.

If you choose to contact us using one of these services, information relating to your interaction may be processed by the relevant third-party service provider. Once you leave our website or communicate through a third-party platform, that provider's own privacy practices may also apply.

Using these contact options is voluntary. You can always contact us directly by email instead.

Sharing your information

We do not sell your personal information.

We may share or process personal information through trusted service providers where necessary to operate our website and communicate with you.

These currently include Wix, which hosts and provides functionality for our website and forms; Usercentrics, which provides our cookie consent management functionality; and Chaty, which provides our website's chat and contact functionality.

If you choose to contact us through WhatsApp, information may also be processed by WhatsApp and its service providers in accordance with their own privacy practices.

We may also disclose personal information where required by law or where reasonably necessary to establish, exercise or defend legal claims.

International data transfers

Some of the services and technology providers we use may process or store information outside Cyprus or the European Economic Area.

Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer is made in accordance with applicable data protection law and that appropriate safeguards are in place where required.

How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing our services and meeting legal, accounting or reporting requirements.

Retention periods may vary depending on the type of information and our legal or contractual obligations.

When personal information is no longer required, we will delete it or otherwise dispose of it appropriately.

Your rights

Under applicable data protection law, you may have the right to:

request access to the personal information we hold about you
request correction of inaccurate or incomplete information
request deletion of your personal information in certain circumstances
request restriction of the processing of your information
object to certain types of processing
request the transfer of your information where applicable
withdraw your consent at any time where processing is based on consent

These rights may be subject to certain legal limitations or exceptions.

To exercise any of these rights, contact us at hello@nakoacreative.com.

You also have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus if you believe your personal information has been processed in a way that does not comply with applicable data protection law.

Data security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Third-party websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

We encourage you to review their privacy policies before providing them with personal information.

Children’s privacy

Our website and services are not specifically directed towards children, and we do not knowingly collect personal information from children through our website.

If we become aware that personal information relating to a child has been collected inappropriately, we will take reasonable steps to delete it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or legal requirements.

Any updates will be published on this page and the “Last updated” date will be revised accordingly.

Contact us

If you have any questions about this Privacy Policy, how we handle your personal information or would like to exercise your data protection rights, please contact us:

Nakoa Creative Ltd.
Nicosia, Cyprus
hello@nakoacreative.com